You enter the process too late
By the time someone calls for an install quote they've already chosen the product and reduced you to a price. Room visualisers and guides pull you in earlier.

Buyers spend weeks agonising over samples and about four minutes choosing who fits it. Get in earlier and the install sells itself.
8s
Missed call texted back
24/7
Enquiries answered & booked
4-8 wks
Build to handover
Four problems we see in almost every flooring business we look at. None of them are marketing problems in the way agencies usually mean it.
By the time someone calls for an install quote they've already chosen the product and reduced you to a price. Room visualisers and guides pull you in earlier.
National retailers own the search terms and subcontract the work. Local installers compete on the exact ground where they're strongest — the fitting.
Every quote needs a measure. Instant estimates from room dimensions filter the tyre-kickers before you commit a visit.
Someone floors a lounge and does the bedrooms two years later with whoever is top of search. Follow-up should own that second job.
Typical flooring build
Six of twenty-three.
Drawn from the five pillars, weighted for how flooring actually sells. The blueprint confirms it.
Thirty minutes, no deck. We look at where enquiries are arriving, how fast they get answered and what happens to the ones that don’t book. If the numbers don’t support building this yet, we say so — that call has been the whole conversation more than once.
Book a discovery callThe blueprint locks scope, price and dates before you commit to the build. Everything after that is execution.
Thirty minutes. We find where the work is leaking — usually slow follow-up, enquiries nobody answered, or a dead database. If we can’t help, we say so on the call.
30 minutesA fixed-scope plan: which pillars you need, what gets built, what gets managed, what it costs and when it lands. No surprises after this point.
3–5 daysBrand, site, photography, automations and integrations. You see it working before you sign off, and it goes in your name from day one.
4–8 weeksAccounts, documentation and a session with your team. Everything you paid for is yours. We are not a dependency.
1 weekOngoing SEO, ads, social, email and reporting — or we hand you the keys and you run it in-house. Both are real options.
Month to monthMost businesses start with the build and add the monthly once it’s live. You can also do either on its own — the assets are yours whichever way you go.
one-time — and every asset is yours
monthly — month to month after 90 days
Doing fewer than about twenty leads a month? This won’t pay for itself yet, and we’ll tell you that on the call rather than after the invoice.
Thirty minutes, no deck. We’ll scope it live and tell you on the call if it isn’t worth doing yet.
Thirty minutes. We’ll find where the work is leaking — unsold estimates, response time, or a database nobody has touched in three years — and what it would cost to fix. If it isn’t worth it yet, we’ll tell you that instead.
No sequence, no newsletter. One reply from the person who’d build it.